Customer Happiness is a Good Policy

Read how XumaK helped accelerate MetLife’s new customer-centric digital marketing strategy.


A leader in savings, retirement, personal services, small business and large institutions, MetLife serves 90 of America’s largest companies as the largest insurance provider in the country.

Provide Regional Flexibility

To help markets personalize to their customers’ specific needs.

Establish Performance Measurement

To constantly improve on services and offerings.

Create Global Platform

To furnish the ultimate customer experience.

MetLife Case Study

Working with XumaK

MetLife VP of Marketing Technology Brad Jenkins shares his experience working with the XumaK team.

MetLife wanted to transform their digital strategy to offer their customers a user-friendly, smooth online journey. 

XumaK centralized their platform, and defined and implemented governance.

To date, the re-design has been rolled out to 5 global markets—and counting.

In addition to the innovative solutions that were utilized for our MetLife clients, XumaK offers several complementary services for added value.


Don’t risky DIY drama—take your digital experience live with XumaK Deployment.


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UX Design

For the quintessential customer experience.

As we’ve worked to digitally reinvent MetLife, XumaK has helped us accelerate our execution of that plan. Using BedrocK®, they provided us with a scalable and performant foundation to build upon.

Brad Jenkins

Vice President, Global Marketing Technology, MetLife


See how LifeWay is improving their customer experience.

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